Sunday, October 19, 2008

I’m not vary happy with my new Foxconn motherboard!

Im not vary happy with my new Foxconn 755A01-6EKRS motherboard. One week after getting it from Newegg the board only runs on 256mb of ram. After sending emails back and forth with Foxconn's tech support they came to the conclusion that I need to update the bio's. Keep in mind this is a model that was released sometime in 2004, I would think bios upgrades would not be an issue by 2008. None of the parts I'm installing fall outside the specks of what the board is advertised to handle, nor is there any thing odd or unusual about my build. And yes, there are a lot of posts from people using Sempron with this problem, but I'm using a Athlon 64.

  1. Motherboard would not boot past the bios memory test. Disconnected everything but the power, cpu, and keyboard from the motherboard
  2. Motherboard still will not boot past the bios memory test. Foxconn tech support had me reset the bios.
  3. Still, nothing past the memory test. I was told to boot up with 256mb single sided ram…. Problem, I don't own any 256mb single sided ram. Fortunately I was able to borrow one from someone at work.
  4. System now boots but I have 2gig of ram I want to use in this pc so the bios still needs to be flashed.
    1. I installed Windows XP and ran there bios flashing software. The software gave me a message that the bios file dose not exist on the server.
    2. I tried to find the bios file used when flashing from a command prompt, after booting from a dos disk. When I got to where the file should be on Foxconns web site I again got a message that the file did not exist.
  5. Foxconn tech sent me a zip file with the updated flash file. When I ran their windows software to update the bios the message I got was that this was the wrong bios file. Foxconn tech has now suggested I confirm the bios version and try the boot from dos method.

Of course all the contacts with Foxconn are via email so basically every step take a day to accomplish.

As I said, Im not happy with my Foxconn motherboard.

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